Privacy Policy

Effective Date: October 9, 2026

Medical HealthCare Network Solutions (“MHCNS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

Information We Collect

We may collect personal information that you voluntarily provide when you communicate with us, request services, complete a form, create an account, contact customer support, or otherwise interact with our company.

This information may include your name, email address, telephone number, company or organization name, mailing or billing information, account information, service request details, appointment or scheduling information, and other information necessary to provide requested services.

We may also collect information related to your interactions with our website, communications, and services, including technical information such as IP address, browser type, device information, website activity, and communication preferences.

How We Use Personal Information

We may use personal information to:

· Provide, manage, and support our products and services.

· Communicate with customers regarding their accounts.

· Respond to customer service and technical support requests.

· Coordinate service calls, dispatches, installations, appointments, and deliveries.

· Send account notifications and service-related updates.

· Provide educational, informational, or promotional communications where permitted.

· Process transactions and maintain business records.

· Improve our website, services, customer experience, and internal operations.

· Protect the security and integrity of our systems and services.

· Comply with applicable laws, regulations, and legal obligations.

SMS and Text Messaging

If you provide your mobile telephone number and consent to receive SMS or text messages from MHCNS, we may use text messaging for purposes such as account notifications, customer care, technical support, service updates, dispatch coordination, delivery notifications, educational communications, and marketing communications where applicable.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message. You may receive a confirmation message after opting out. For assistance, you may reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

Mobile information, including telephone numbers and SMS opt-in consent, will not be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that assist us in delivering text messages and supporting our communications infrastructure. These providers are permitted to use information only as necessary to provide services on our behalf.

How Personal Information Is Shared

We may share personal information with trusted service providers, contractors, vendors, and business partners when reasonably necessary to operate our business and provide requested services.

Examples may include technology providers, communications providers, payment processors, professional advisors, and other vendors that support our business operations.

We may also disclose information when required by law, legal process, court order, government request, or when reasonably necessary to protect our company, customers, employees, systems, or legal rights.

We do not sell personal information for monetary consideration.

SMS opt-in information and consent are not shared with third parties or affiliates for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. However, no electronic communication or information storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business records, satisfy legal or regulatory obligations, resolve disputes, and enforce agreements.

Your Choices

You may contact us to request that we update or correct certain personal information associated with you.

You may unsubscribe from marketing emails by following the unsubscribe instructions included in the communication.

You may opt out of SMS communications by replying STOP.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. Updates will be posted on this page along with a revised effective date.

If you have questions about this Privacy Policy or our privacy practices, please contact:

Medical HealthCare Network Solutions (MHCNS) Email: Support@mhcns.com Phone: 1-866-992-0755 Website: [www.mhcns.com]

Website form placement

Near any form where someone enters a mobile number, I recommend adding this consent language:

By providing your mobile number and submitting this form, you agree to receive SMS messages from MHCNS regarding account notifications, customer care, service updates, delivery notifications, educational communications, and marketing communications where applicable. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. SMS consent is not shared with third parties or affiliates for marketing purposes. View our Privacy Policy.

Then make “Privacy Policy” a clickable link to:

https://www.mhcns.com/privacy-policy

You should also place Privacy Policy in the footer of every page of the website, alongside links such as Terms of Service and Contact Us.